Standard Shipping: $12 flat rate, free standard shipping for orders over $200 Timeframes: Australia Post Standard Metro 3-6 business days, Australia Post Standard Regional: 4-13 business days.Once your order has been dispatched, you will receive a shipping confirmation email. Your email will contain your tracking details. If you need a order in a hurry, please contact us at hello@shantirose.com.au and we will do our best to assist.

Generally, we ship within 1-3 business days. Please note that due to COVID-19 there are some delays in transit, we appreciate your patience.

For Domestic orders with Standard Shipping:
Australia Post standard metro 3-6 business days, Australia Post Standard Regional: 4-13 business days.

Don’t worry, we are here to help. Please email us at hello@shantirose.com.au and we will find a solution.

Returns

To read about our return policy please visit our Returns & Refunds page.

Yes we do, please contact us at hello@shantirose.com.au to discuss further.

Most of our products are handmade on the Sunshine Coast.  We do also sell products from other ethical and sustainable businesses. We strive to support small business as well as Mother Nature.

Please contact us at hello@shantirose.com.au to discuss your needs further.